TERMS OF SERVICE

BINDING AGREEMENT

1. SERVICES PROVIDED

DCF Electronic Inc. provides remanufacturing and repair services for industrial refrigeration and climate control controllers:

• Carrier Controllers: ComfortPro APU systems, Microlink series, APX X4, and Vector X2 Controller and HMI Repair
• Thermo King Controller Repair: SR-2, SR-3, SR-4, & HMI, TriPac APU systems, and Evolution HMI
• GenSet controllers and Carrier battery chargers

Services provided exclusively for legitimate repair purposes to professional technicians, fleet operators, and equipment owners.

2. EQUIPMENT HOUR DISCLOSURE - FEDERAL LAW REQUIREMENT

Federal law prohibits misrepresenting equipment operational hours. Controllers and engines track different hours:

CRITICAL LEGAL DISTINCTION

Controller Hours = Hours the controller component has operated (resets to 0 when replaced)
Equipment/Engine Hours = Total cumulative operational hours (NEVER resets)

When Selling Equipment - MANDATORY DISCLOSURE

LEGAL: "Total equipment hours: 6,000 (controller replaced at 5,000 hours; current controller 1,000 hours)"

ILLEGAL - Federal Fraud (49 U.S.C. § 32703): Stating only controller hours without disclosing replacement

Penalty: $250,000 fine + up to 7 years imprisonment

Client Responsibility:

• Document equipment hours BEFORE controller installation
• Maintain Equipment Hour Tracking Record (provided with service)
• Calculate total hours: Pre-replacement + Current controller hours
• Disclose total equipment hours when selling/leasing equipment
• Retain documentation permanently with equipment records

3. REPAIR PROCEDURES - DATA LOSS NOTICE

Repairs may require EEPROM replacement, firmware updates, or component replacement causing loss of stored data including operational hours, fault codes, configuration settings, and historical logs. This is standard industry practice necessary to restore functionality.

Our Process:

• Document original hour meter reading with photos before repair
• Attempt data preservation when technically feasible
• Obtain written authorization if data loss is unavoidable
• Provide certificate documenting original hours
• Include Equipment Hour Tracking Record with completed repair

Client Responsibility:

• Maintain external equipment service records
• Continue maintenance scheduling based on total equipment hours (original + new)
• Not misrepresent equipment as having lower operational history

Preventive Maintenance:

Repairs may include preventive maintenance (capacitor replacement, connector cleaning, seal replacement) to extend controller life. These improvements do not guarantee against future component aging or failure.

4. LIMITED WARRANTY - 1 YEAR ON REPAIRED COMPONENTS ONLY

Warranty Limitation:

Warranty obligation limited exclusively to repair or replacement of the specific defective components we serviced. Maximum liability shall not exceed amount paid for the specific service. THE REST OF THE UNIT IS NOT COVERED.

5. SHIPPING AND CARGO DAMAGE WAIVER

DCF ELECTRONIC INC. EXPRESSLY DISCLAIMS ALL LIABILITY FOR:

• Damage to controllers during shipping or transit
• Shipping delays or carrier failures
• Cargo spoilage, temperature excursions, or refrigeration losses
• Perishable goods damage due to controller failure or repair delay
• Equipment operational losses or downtime
• Business interruption or lost profits
• Consequential damages of any kind

Client Responsibility:

Client must maintain adequate insurance for shipped equipment, cargo, business interruption, and refrigeration failures. DCF Electronic Inc. provides controller repair services only and assumes no liability for Client's cargo, operations, or consequential losses.

6. AUTHORIZED USES

✓ LEGAL Services:

• Repair malfunctioning controllers with proper documentation
• Install new/remanufactured controllers at 0 hours with equipment hour tracking
• Replace controllers and program to actual equipment hours with documentation
• Remanufacture for resale with full disclosure to purchasers

7. PROHIBITED USES - FEDERAL CRIMES

✗ STRICTLY PROHIBITED:

Client shall NOT use services to:

• Misrepresent equipment age, usage, or operational history to purchasers, lessees, or insurers
• Conceal controller replacement when selling equipment
• Violate federal equipment tampering laws (49 U.S.C. § 32703) or state fraud statutes
• Submit stolen, unlawfully obtained, or disputed property
• Commit insurance fraud or evade regulatory requirements (EPA, DOT, CARB)
• Falsify equipment records or circumvent warranty obligations

8. CLIENT ELIGIBILITY

By requesting services, Client certifies:

• Legal ownership of equipment OR authorized agency with full authority
• Services requested solely for legitimate business purposes
• Professional competence and required licenses (if acting as service provider)
• All representations regarding ownership, usage history, and intent are truthful and accurate

9. COMPANY RIGHTS

DCF Electronic Inc. reserves unconditional right to:

• Refuse service for any reason including suspicion of fraudulent intent
• Require proof of ownership, business licenses, or identification
• Maintain detailed records of all services, equipment data, and client certifications
• Report suspected criminal activity to law enforcement
• Cooperate with regulatory investigations and provide records under legal process
• Terminate service immediately for terms violations

*Records retained minimum 7 years and may be disclosed to authorities.*

11. INDEMNIFICATION

Client agrees to indemnify, defend, and hold harmless DCF Electronic Inc., its officers, directors, employees, and affiliates from ALL claims, liabilities, damages, costs, and attorneys' fees arising from:

• Fraudulent misrepresentation of equipment hours or condition
• Equipment fraud, consumer protection violations, or regulatory violations
• Failure to disclose controller replacement or equipment history
• Ownership disputes or stolen property claims
• Insurance fraud or false statements
• Shipping damage claims or cargo loss claims
• Refrigeration failure or temperature excursion claims
• Installation errors or equipment compatibility issues
• Criminal/civil investigations related to Client conduct

Indemnification survives termination indefinitely.

12. LIMITATION OF LIABILITY - MAXIMUM PROTECTION

MAXIMUM LIABILITY: Amount paid by Client for the specific service, not to exceed $500 in any event.

DCF ELECTRONIC INC. SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR:

• Client's fraudulent, deceptive, or unlawful use of services
• Client's failure to document or disclose equipment hours
• Third-party claims alleging fraud, tampering, or misrepresentation
• Data loss resulting from necessary repairs
• Shipping damage, cargo spoilage, or refrigeration losses
• Equipment downtime, business interruption, or lost profits
• Consequential, incidental, special, or punitive damages
• Claims arising more than 1 year after service completion

Client acknowledges this limitation is essential and DCF Electronic Inc. would not provide services without these protections.

13. LEGAL COMPLIANCE FRAMEWORK

These terms ensure compliance with:

• Federal fraud statutes (18 U.S.C. § 1001, § 1341, § 1343)
• Federal equipment tampering laws (49 U.S.C. § 32703 et seq.)
• Florida Deceptive and Unfair Trade Practices Act (Fla. Stat. § 501.201 et seq.)
• State equipment fraud and consumer protection laws
• EPA refrigerant regulations (40 C.F.R. Part 82)
• Commercial equipment disclosure requirements

Federal and state authorities actively investigate equipment fraud. DCF Electronic Inc. will cooperate fully with law enforcement and regulatory authorities.

14. REQUIRED DOCUMENTATION

Forms provided with services (available at www.dcfelectronic.com):

1. Equipment Hour Tracking Record - Required for all controller replacements; retain permanently
2. EEPROM Replacement Authorization - Required for repairs involving data loss; retain 7 years
3. Controller Replacement Disclosure - Required for technician installations; retain 7 years

Failure to maintain proper documentation may expose Client to legal liability in fraud investigations and consumer complaints.

15. GENERAL PROVISIONS

• Governing Law: State of Florida; exclusive jurisdiction in Miami-Dade County courts
• Amendments: DCF Electronic Inc. may modify terms at any time by posting updates on website; continued use constitutes acceptance
• Severability: Invalid provisions do not affect remaining terms
• Attorney's Fees: Prevailing party in disputes recovers reasonable fees and costs
• Assignment: Client cannot assign rights; DCF Electronic Inc. may assign without restriction
• Entire Agreement: Supersedes all prior agreements, communications, or understandings
• Waiver: Failure to enforce any provision does not constitute waiver
• Record Retention: All service records, client certifications, and hour documentation retained minimum 7 years

ACCEPTANCE

Submitting equipment, requesting services, or checking acceptance box constitutes your electronic signature and agreement to all terms.

Questions?
DCF Electronic Inc. | Miami, Florida
www.dcfelectronic.com