Commercial account program

Commercial Accounts for Fleets & Service Centers

A repair program for fleets, dealers and repair shops that manage Thermo King and Carrier electronics: pre-authorized repairs, an invoice per repair with your PO, a monthly statement and optional Net 30 credit.

Component-level repair
Bench-tested, 24-hour burn-in
1-year warranty
7–15 business days standard

What your account includes

Built for companies that send modules regularly: fewer approvals, clean paperwork and one accountable contact. The account itself pays before the part ships back; credit is optional.

Sending one module occasionally? A standard repair request is all you need.

Pre-authorized repairs (NTE)

Agree a not-to-exceed amount per module. Repairs within that limit proceed without waiting for approval. If a repair would exceed the agreed limit, we request your authorization before continuing.

Your PO and references on every piece

Each module is tracked with your PO number, unit or trailer number, branch and serial number, so every invoice line matches your records.

Net 30 credit (optional)

Your account does not require credit: by default you pay before the part ships back. Net 30 is an optional credit line, subject to approval.

Invoice per repair and monthly statement

Every repair gets its own invoice with your PO and references. A monthly statement lists each invoice with its number, amount, due date and status.

Dedicated account contact

One person at DCF who knows your fleet, your PO rules and your open repairs.

Repair history by serial number

What was repaired, when, and what is still under warranty, available on request to support repair-or-replace decisions.

Inbound shipping labels

Request a shipping label for any account shipment, so your team only needs to pack and drop off. The label cost is added to that repair’s invoice.

Defined turnaround

Standard turnaround is 7–15 business days. Rush service is available when a unit is critical.

Occasional order or commercial account

Occasional orderCommercial account
Repair approvalEstimate approved unit by unitPre-authorized up to the agreed limit; above it, we request your authorization before continuing
PO and referencesOptional on each requestYour PO rules on file; PO, unit, branch and serial on every piece
PaymentBefore the part ships backBefore the part ships back; optional Net 30, subject to credit approval
BillingInvoice per requestInvoice per repair and monthly statement (each invoice with its due date)
Point of contactGeneral support lineDedicated account contact
PricingPublished pricesPublished prices; volume rates by written agreement
RecordsPer requestHistory by serial number, on request

How onboarding works

1

Apply

Complete the form below. It takes about three minutes.

2

Onboarding call

Within two business days we confirm your PO rules, not-to-exceed limit, billing contact and return addresses.

3

Supplier registration

We send our W-9 and certificate of insurance and complete registration in your procurement portal if required.

4

Pilot order

Start with one to three modules to evaluate our work before committing more volume.

Supplier onboarding

Everything your procurement team needs to add DCF Electronic as an approved service provider:

W-9

Certificate of insurance (COI)

Remittance details for payment

Registration in your supplier portal (Ariba, Coupa and similar)

What we ask from you

To set up the account correctly from the first order:

A registered business (fleet, dealer, service center or repair shop)

An accounts payable contact

Your PO requirements and not-to-exceed limits

An estimate of annual repair volume

Questions from procurement and maintenance teams

No sign-up fee and no contractual minimum. The volume you estimate helps us plan capacity and set the right terms.

No. The commercial account and credit are separate. With an account you pay before the repaired part ships back, the same as an occasional order. Net 30 is an optional credit line you can request; it is subject to approval.

We agree a maximum amount per module type. Any repair within that amount is authorized in advance. If a repair would exceed the agreed limit, we request your authorization before continuing.

Each repair is invoiced individually, with your PO and references. Each month you also receive a statement that lists every invoice with its number, amount, due date and status, so accounts payable can reconcile it line by line.

Our W-9, a certificate of insurance and remittance details. We complete supplier portals such as Ariba or Coupa when your procurement team requires it.

The same 1-year warranty as every DCF repair, tracked by serial number. Every module is bench-tested before it ships back.

Yes. If a unit is down, submit a repair request today on standard terms and include your company name; we link it to your account once it is approved.

Apply for a commercial account

Fields marked * are required. The rest help us prepare your onboarding call.

Company

Contact

Repair needs

Modules you need repaired

TriPac Evolution ECM
TriPac Evolution HMI
Thermo King SR controllers and HMIs
SR-4 multi-temp to single-temp conversion
Carrier APX (X2 / X4)
Carrier ComfortPro
Carrier Micro-Link (container)
Carrier Supra (truck)
Other modules

Billing and procurement

Submitting this form does not create any obligation. Account terms (not-to-exceed limits, volume rates) are confirmed in writing during onboarding. Net 30 credit is requested separately and is subject to approval.

Questions? Message us on WhatsApp or email support@dcfelectronic.com · Contact us · How to ship · Service terms